Accommodation Terms and Condtions
Accommodation here is provided on the following terms.
Cancellation - Please let us know at least 72 hours prior to arrival to avoid:
- 1 night's cancellation fee on bookings Monday-Thursday night;
- the total cost of the Friday and Saturday nights, for bookings including Friday and Saturday nights.
Please note: if we are able to re-let your room we will not enforce this. It is only there to protect us as a small business from being vulnerable to last minute cancellations which we can find costly, as we are likely to have turned other business away to be sure we can welcome you. In some circumstances, at our discretion, we can turn it into a credit to spend with us at another time in the coming 12 months.
Insurance is recommended and may be included under your household policy, or with banking facilities.
Deposit - We require a non-refundable deposit of £60.00 per room to secure a booking -- we can use this as a credit in some circumstances.
Agents commission - paid on Net Accommodation and Breakfast rates (8% net) Not Dinner.
Dogs - are welcome in the Carriage House and Cedar Lodge (not in Soulton Hall itself, out of consideration for other guests) - £10 per night.
Forum - contracts are made under the law of England and Wales.