Frequently Asked Questions
Here are the answers to some commonly asked questions about the outdoor theatre we have established in the time of Covid-19:
- We recommend that you bring chairs to sit on, or arrive earlier if you plan to sit on the grass or a blanket to ensure we can offer a space at the front. Umbrellas are not permitted as they can block the view of others.
- Every effort will be made to help you maintain 2m distance from other audience members but please act responsibly and remember to follow all social distancing guidelines.
- Tickets must be booked in advance and cannot be purchased on the door. All tickets will be issued as e-tickets/print at home.
- Toilets will be available on site, but please try and keep use of them to a minimum.
- Hand sanitiser stations will be available.
- Please consider wearing a mask when entering and exiting the venue and taking it off for the performance/to eat or drink.
- For now you may bring food & drink, but please take all litter away with you. We will aim to provide bar service and ice cream will be available. We may expand the catering offer and amend the policy on food and drink. Please understand that we are responding like everyone to a dynamic situation.
- Please arrive in good time prior to performance start time. Please be patient and queue when asked. Latecomers may not be admitted.
- If you have symptoms please do not attend..
- The gardens at Soulton Court are wheelchair accessible; the new facilities near Soulton Long Barrow are developing, as things stand they are not accessible, but please ask for more details.
- The wet weather policy will be governed by the policy of the performance company from whom you obtain the tickets.
UPDATE ON 09 SEPTEMBER GOVERNMENT SOCIAL GATHERING DIRECTIVES
The government has announced that, from Monday 14 September, the limit on social gatherings will be reduced from 30 to 6.
It is our understanding that this change does not affect performance in open air theatre.
This is because we are following the safety and hygiene measures for businesses set out by the government in its performing arts guidance.
But to be clearer still:
- tickets are only available in fixed groups, where a maximum of 6 tickets are seated together;
- each group must only consist of one household or support bubble;
- each group is distanced by at least 1 metre from the other groups;
- audiences at our entirely outdoor venue are not sat face-to-face;
Further information about all the safety measures we have in place is available on this website.